Frequently Asked Questions
Everything you need to know about your Bertucci experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are your materials sustainably sourced?
Bertucci is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and work exclusively with manufacturers who adhere to fair labor standards.
Can I track my shipment in real-time?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.